This Fortune article examines the outrage expressed by consumer safety groups because of IKEA’s reaction to safety risks associated with its MALM products. In particular, the article explains why IKEA’s use of the word “repair” rather than “recall” is seen as a shortcoming, as it may reduce consumer response to the product’s safety hazards. Also discussed is how IKEA’s interactions with the Consumer Safety Protection Commission (CSPC) may have influenced the decision to use the word “repair” rather than recall. Lastly, the article recounts details from the deaths of three children caused by MALM furniture tip-overs.
Parents of any child injured by a dresser that has overturned — whether IKEA or any other brand — are urged to contact Feldman Shepherd to share their story and discuss their legal options. The firm can be reached at (844) 480-0100 or by filling out the form below.